Contact and support
One email address for everything: [email protected]. A real person from PIXON reads it and replies within one business day, usually faster.
What to include so we can help in one reply
- An export problem: which AI site (ChatGPT, Claude, Gemini or DeepSeek), PDF or Markdown, what was missing or wrong, and the extension version from the panel footer. A screenshot of the page and of the document helps enormously. Please do not send the conversation itself unless you are comfortable sharing it; a description is usually enough.
- PRO activation: the email you used at checkout. Nothing else; we never ask for card details.
- Billing or a refund: the email from the Stripe receipt and the date. Refunds within 3 days of any payment are no-questions-asked; see the terms.
- A feature idea or a site that broke the exporter: just tell us. Page changes on the AI sites are the main reason exporters stop working, and reports get fixed first.
Who is behind AI to PDF
PIXON is a small web studio in Thessaloniki, Greece, that builds websites for clients and a few browser extensions of its own. Charges appear as PIXON on your statement. The billing and support hub for all PIXON apps, including this one, is at pixon.gr/apps.
Before you write
The FAQ answers the common questions about limits, privacy, supported sites and what ends up in the file. The changelog shows what changed in each version. And the privacy policy explains, in plain words, what the extension sends to our server and what it never does.